This Privacy Policy explains practices regarding the personal information of clients, prospective clients and other visitors to this website (https://www.mazzalupi.ca), as well as those who interact through telephone, email and other means of communications.
Our Commitment to Privacy
We are committed to respecting the privacy of our clients, prospective clients and other visitors. For that reason, we have taken and will continue to take, measures to help protect the privacy of personal information held by us.
This Privacy Policy provides details regarding:
- How and why we collect personal information.
- What we do with that information.
- The steps that we take to help ensure that access to that information is secure.
- How you can access personal information pertaining to you.
- Who you should contact regarding privacy questions and concerns.
By accessing or using www.mazzalupi.ca, you consent to the terms of this Privacy Policy. If you do not consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy, please do not access, use or submit any personal information on www.mazzalupi.ca.
1. When We Collect Personal Information
(a) Automatic Collection
We may receive certain information automatically when you interact with our website, emails and/or online forms. This may include information such as the type of internet browser or computer operating system you are using, your IP address, and pages you visit on the site.
Depending on your browser settings, we may store some information on your computer in the form of a “cookie” or similar file. Cookies are small pieces of data that are stored on your computer to allow us to recognize your computer when you return to the website. We may also use cookies to deliver content, or to save information (like form information so that you don’t have to re-enter it). At your option, you may turn off our cookies using the applicable features contained in your internet browser; however, doing so you may prevent you from making full use of some or all of the features of the website.
(b) Information You Provide to Us
When you interact with www.mazzalupi.ca, you may provide us with personal information including contact information (e.g. name, address, email, telephone number) and additional information which we may use to respond to your inquiry and requests.
(c) Social Media
We may offer you the opportunity to engage with us through third-party social networking websites, plug-ins and applications. Through these platforms, you may allow us to access information associated with your social media account. We may use this information to confirm your identity and to personalize your experience on our website.
2. How We Use Personal Information
We collect and use certain personal information about our clients, prospective clients and other visitors, including contact information such as name, address, email address and telephone number, in order to process your requests, provide you with information and to understand your needs so that we can better serve you. We may use demographic and profile data, combined with other publicly available information, to tailor online content according to your preferences. In addition, we may use your personal information for the following purposes:
- Inform you about opportunities to participate in additional programs and services;
- To respond to your requests;
- Provide information;
- To meet regulatory or contractual requirements relating to the services and products provided to you;
- To help identify you when you visit the website, to gather demographic information about users of our website, and to improve our online offerings and website administration.
Note: We use Google Analytics on our website to track and analyze website traffic. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics opt out browser add on.
3. When We Share Personal Information
Occasionally, at our discretion, we may include or offer third-party products or services on our website. In these circumstances, the personal information that the third party receives is limited to only the information held by us that they need in order to render their services to us and/or to facilitate your participation in the program.
In addition, we will disclose personal information:
- If a law, regulation, search warrant, subpoena or court order legally authorizes us or requires us to do so.
- If necessary, to protect the safety or security of users of the website, to detect and prevent fraud or abusive behaviour, or when otherwise required or permitted by law to protect our rights and those of our clients, prospective clients and other visitors.
- With your consent.
Except as set out above, we do not sell, rent, share or disclose the personal information to third parties or make our membership list available to others without your consent.
4. How Long do We Hold Personal Information?
Personal information is retained only for so long as is necessary for the purpose set out above. When no longer required, we destroy, erase or de-personalize the information. Legal requirements may require retaining some or all of the personal information we hold for a period of time that is longer than we might otherwise hold it.
5. Accuracy
To ensure that the personal information you provided is accurate, complete and up to date, we urge you to provide us with updates regarding such information and to inform us of any errors affecting the personal information that we hold.
6. Security Measures
We maintain technological, organizational and physical safeguards in an effort to protect the personal information held by us from unauthorized use, access, disclosure, distribution, loss or alteration. Access to personal information will be restricted to Marco Mazzalupi, the real estate brokerage and necessary third-party service providers in order to perform their duties. In addition, access will be limited to only that information that is strictly necessary for the performance of those duties. The same limitations are imposed upon our third-party service providers. Please note that our other service providers
7. Accessing Personal Information
Our clients, prospective clients and other visitors are entitled to access the personal information held by us concerning them. You can access your personal information by making a written request to us. We will generally respond to your request for information as soon as possible.
8. Inquiries
For more information about our privacy policy please contact us by e-mail at marco@mazzalupi.ca or by mail using the details provided below:
Marco Mazzalupi
c/o Royal LePage Wolstencroft Realty
135 – 19664 64 Avenue, Langley, BC, V2Y 3J6
9. Emails
As a client, prospective client or other visitor, you may receive email communications from us to advise you of programs and services that we offer. If you wish to opt out of receiving future emails from us, you may do so by contacting us. Please allow us up to ten business days for us to process your request.
10. Third Party Links
Our website may contain links to external websites. This Privacy Policy only applies to personal information that we collect and use on or through this website. We are not responsible or liable for the content or activities of any linked websites, or for the privacy practices of third parties. We strongly recommend that you review each third-party’s privacy policy before disclosing any personal information. We welcome any feedback you may have about third party websites that are linked through our website.
11. Modifications to this Policy
We reserve the right to change this Privacy Policy at any time. We encourage you to review our Privacy Policy to make sure that you understand how information that you provide will be used. Any changes that are made to this Privacy Policy will apply to both any personal information that we hold prior to the effective date of the amended Privacy Policy and any personal information that we collect on or after such effective date.
Updated April 17th, 2019